# PantosNow User Guide

## Customizable Dashboard

You can customize PantosNow dashboard to your preference.

<figure><img src="/files/Tz4BxqBAgrMIBF81wupn" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Go to** [**PantosNow →**](https://pantosnow.com/now/main.do)

You can experience PantosNow on all devices, including PC, mobile, and tablet.
{% endhint %}

***

## One-stop Service

### 1. Instant Quotation

PantosNow's instant quotation service lets you quickly view and compare detailed quotes and rate sheets for your searched route.

<figure><img src="/files/30q7wrKqMV75uDRjwNHv" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Go to** [**Instant Quote →**](https://pantosnow.com/now/quo/quoinqSearch.do?dep1=1010\&dep2=1011\&title=%EA%B2%AC%EC%A0%81%EC%A1%B0%ED%9A%8C)

You can check quotations for various transportation modes, including sea, air, and rail.
{% endhint %}

### 2. Tailored Request

If you need customized quotes for different cargo, specific situations, or certain conditions, you can quickly receive tailored quotes through our tailored request service.

<figure><img src="/files/L8ktTEZ91gGYYw8EoARA" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Go to** [**Tailored Request→**](https://pantosnow.com/now/quo/quoinqCustom.do?dep1=1010\&dep2=1013\&dep3=\&title=%EB%A7%9E%EC%B6%A4+%EA%B2%AC%EC%A0%81+%EC%9A%94%EC%B2%AD)

If there are routes or cargo that cannot be covered by instant quotations, get expert assistance through a tailored request.
{% endhint %}

### 3. Booking & Schedule

With PantosNow, once you receive your desired quote, you can book immediately without waiting for confirmation from a representative. The numerous emails and contacts typically involved in confirming booking details and actual shipping schedules are now streamlined into a seamless process with just one click.&#x20;

Additionally, PantosNow remembers your history and previous booking data, providing various convenience features to help you complete your booking tasks easily, quickly, and accurately.

<figure><img src="/files/jF8vSlmgMazHXfCf7DxP" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Go to** [**New Booking →**](https://pantosnow.com/now/bkg/request.do?dep1=1020\&dep2=1021\&dep3=\&title=%EB%B6%80%ED%82%B9%EC%9A%94%EC%B2%AD)
{% endhint %}

{% hint style="info" %}
**Go to** [**Schedule Search →**](https://pantosnow.com/now/sch/schinqSearch.do?dep1=1050\&dep2=1053\&dep3=\&title=%EC%9A%B4%EC%86%A1+%EC%8A%A4%EC%BC%80%EC%A5%B4)

You can check all shipping schedules, including sea, air, and rail, in real time.
{% endhint %}

***

## Smart Shipping Management

If your scattered booking history from various emails is consolidated in one place, where all related information, documents, and conversation history are accumulated and managed, you no longer need to waste time searching through old emails or organizing records in Excel.&#x20;

On the My Booking page, you can start conversations with your representative, exchange documents, and freely modify bookings.

<figure><img src="/files/QwfKBG1FNZ8Zh1KwtcXw" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Go to** [**My Bookings →**](https://pantosnow.com/now/bkg/bkgList.do?dep1=1020\&dep2=1022\&dep3=\&title=My%EB%B6%80%ED%82%B9)

You can manage booking history, make modifications, and check progress all in one place.
{% endhint %}

***

## Real-Time Tracking

With PantosNow, LX Pantos' real-time monitoring system is displayed directly on your screen. From the moment your cargo is picked up until it reaches its destination, you can view detailed transportation processes and receive real-time alerts in case of emergencies. This allows you to monitor the safe transportation of your cargo and proactively address any potential risks.

<figure><img src="/files/iMe8bPhSKWtepzWQb4GC" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Go to**[ **Tracking →**](https://pantosnow.com/now/trs/TransitList.do?dep1=1030\&dep2=\&dep3=\&title=%EC%9A%B4%EC%86%A1%ED%98%84%ED%99%A9)
{% endhint %}

***

## Smart Communication

### 1. 1:1 Inquiries

The 1:1 inquiries feature with your account manager is accessible from any screen while using the service, allowing you to immediately connect with your representative whenever you encounter an issue. This makes it easy to resolve problems quickly. Additionally, you can maximize efficiency with organized inquiry histories for each booking and a search function for past conversations.

<figure><img src="/files/GDWNDz8aPSv96DuLhPH4" alt=""><figcaption></figcaption></figure>

### 2. Notification Center

In international transportation, where you never know when or how something might happen to your cargo, the key is quick information delivery and rapid response.&#x20;

Even if your representative is unavailable or you haven't inquired first, you can receive all transportation-related notifications in real time through PantosNow's integrated notification center. We provide updates on booking progress, transportation status, and alerts for exceptions such as transportation delays or route changes.

<figure><img src="/files/0cbjck6seAvbsoHXS4wv" alt=""><figcaption></figcaption></figure>

***


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help-en.pantosnow.com/introduction.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
